Our Seniors Genuinly Regard Us as Their Heroes

Be a Hero for Them With Us

Thank you for visiting our job board — we are always looking for great people to join our growing team.

Our Caregiving team is dedicated to assisting the Aging and Disabled population of Illinois, with In-Home Service. Our Clients depend on us with their lives, therefore our mission is to help enrich each of our Client's life physically, mentally and spiritually, by seamlessly integrating into their day-to-day, just as their familial loved one would have. Our Caregiving team is truly diverse; ranging in many skills and many different languages — so whether you speak English, Russian, Polish, Spanish, or have many skills or just a few, you'll fit in here just great.

We have 8 In-Home Service locations: Palatine, Chicago, Lombard, Rockford, Sycamore, Grayslake, McHenry and Joliet; and our Head Quarters is our 9th location in the heart of Palatine. We have many growth opportunities for individuals that want to be part of a robust team that manages Client Relations, supervises Caregivers, performs Quality Assurance, supports our offices at the base of operations and more.

Our Common Terminology:

Our Client is a Senior, Elderly, Aging and in some cases a Disabled individual — who needs personal in-home care, rather than going to an assisted living facility, they prefer to stay in their home (just as any of us would). No Client is identical and will have unique needs, such as Live-In needs.
A Caregiver is also commonly titled Home Care Aide (HCA), Personal Aide and sometimes a Super Hero — who helps the Client in their home with everyday needs, such as being their companion, prepping a meal and general care. Our Caregiver must be polite, patient, and considerate when caring for their Client. Caregivers may have one or multiple Clients.
A Family Caregiver is an HCA that does Caregiving for their family member, and gets paid by European Service at Home.
A Supervisor is also titled Home Care Aide Supervisor or HCA Supervisor — manages the relationship with the Client from the office, and supervises the assigned Caregiver.
A Home Care Representative sometimes titled Field Coordinator — oversee the quality assurance in the home of the client and works partly in the office as a support for both Client and Supervisor.

To speak to someone in recruing, call or text: 847-327-0224

Proudly 'People First' for 22 Years. We look forward to meeting you.

European Service at Home, Inc is a well-established, licensed, and certified company. AA, EEO, M/F/V/D

Senior Supervisor

Chicago, IL

Full Time

Home-Care

Mid Level

PURPOSE:
Duties include managing and supervising the branch and HCA Supervisors; assisting with the overall planning, directing, coordinating, and handling of the branch. Serves as a resource for technical questions, applications, and problem-solving regarding the Community Care Program, and provides excellent customer service.

RATE: BOE, $24-25 on start

BENEFITS:

Work in a striving environment focusing on project work that has a direct impact on the well-being of our (your) vulnerable clients
Working in a friendly team environment with a collective diversity program
Job training
Medical, dental, vision, and life insurance
Vacation & paid time off
Sick days
Paid holidays
Bereavement leave

ESSENTIAL FUNCTIONS:

Serves as a resource for technical questions, applications, and problem-solving
Prepares monthly statements and analysis for the branch and manages and supervises the department's HCA Supervisors; responsible for day-to-day supervision and leadership.
Manages and supervises the participants’ needs according to the plan of care of the participant and has the direct responsibility for working as a backup in each position supervised.
Oversees and manages the case notes, care plans, schedules, authorizations, etc. for all participants, as well as the work refusal forms, FMLA, insurance applications, etc. for the branch employees when the Branch Manager is not present in the office
Has the direct responsibility for working as a backup in each position supervised
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members
Works in a team to assure the accomplishment of the company's goals

QUALIFICATIONS:

Excellent communication skills in English
Ability to Delegate
A high school diploma or general education diploma
Reliable transportation and willingness to substitute caregiver
Some office experience
Computer skills

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