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Home Care Rep

 

European Service at Home (ESAH) is a well-established mid-large sized family services company. For the past 15 years we have worked with thousands of families and we average 3,000 clients a year. Our clients rely on ESAH as family with services like home-care, home-health, transportation, daycare and durable medical equipment/supplies.

We provide the hands on experience to set you up for success with our company's planned and implemented Care Program; which includes direct supervision of Caregivers.The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.

​ BENEFITS:

  • Work in a Striving Organization Environment Focusing on Project Work that has Impact on the Company’s Success.
  • Career Growth and Movement Opportunities in any of our Departments, Branches and Start-up Companies: 
    • home-care, home-health, transportation, daycare, durable medical equipment/supplies and more to come.
  • Challenging Work in a Stable Organization That Makes an Impact
  • Working in a friendly team environment with a collective Diversity Program
  • Job Training and Certification provided
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Occupation Accident Insurance
  • Maternity & Paternity Leave
  • Military Leave
  • Family Medical Leave
  • Vacation & Paid Time Off
  • Sick Days
  • Paid Holidays
  • Volunteer Time Off
  • Bereavement Leave

Job duties:

  • Serves as a resource for technical questions, applications and problem solving
  • Evaluates, Plans, Coordinates and Manages Home-Care-Aides to ensure client's and company's best interest
  • Ensures that client and employee records are complete and current
  • Insures client and employee safety, assesses possible risks, and constantly works on its prevention
  • Makes home visits, as necessary, to provide hands-on training and assistance
  • Personally substitutes HCA, if necessary
  • Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members
  • Works in a team to assure accomplishment of the company's goals

Qualifications:

  • Excellent communication skills in English
  • Must have a vehicle
  • Ability to Delegate
  • A high school diploma or general education diploma
  • Willingness to substitute caregiver
  • Basic computer skills
  • Some office experience

 

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