Our Seniors Genuinly Regard Us as Their Heroes

Be a Hero for Them With Us

Thank you for visiting our job board — we are always looking for great people to join our growing team.

Our Caregiving team is dedicated to assisting the Aging and Disabled population of Illinois, with In-Home Service. Our Clients depend on us with their lives, therefore our mission is to help enrich each of our Client's life physically, mentally and spiritually, by seamlessly integrating into their day-to-day, just as their familial loved one would have. Our Caregiving team is truly diverse; ranging in many skills and many different languages — so whether you speak English, Russian, Polish, Spanish, or have many skills or just a few, you'll fit in here just great.

We have 8 In-Home Service locations: Palatine, Chicago, Lombard, Rockford, Sycamore, Grayslake, McHenry and Joliet; and our Head Quarters is our 9th location in the heart of Palatine. We have many growth opportunities for individuals that want to be part of a robust team that manages Client Relations, supervises Caregivers, performs Quality Assurance, supports our offices at the base of operations and more.

Our Common Terminology:

Our Client is a Senior, Elderly, Aging and in some cases a Disabled individual — who needs personal in-home care, rather than going to an assisted living facility, they prefer to stay in their home (just as any of us would). No Client is identical and will have unique needs, such as Live-In needs.
A Caregiver is also commonly titled Home Care Aide (HCA), Personal Aide and sometimes a Super Hero — who helps the Client in their home with everyday needs, such as being their companion, prepping a meal and general care. Our Caregiver must be polite, patient, and considerate when caring for their Client. Caregivers may have one or multiple Clients.
A Family Caregiver is an HCA that does Caregiving for their family member, and gets paid by European Service at Home.
A Supervisor is also titled Home Care Aide Supervisor or HCA Supervisor — manages the relationship with the Client from the office, and supervises the assigned Caregiver.
A Home Care Representative sometimes titled Field Coordinator — oversee the quality assurance in the home of the client and works partly in the office as a support for both Client and Supervisor.

To speak to someone in recruing, call or text: 847-327-0224

Proudly 'People First' for 22 Years. We look forward to meeting you.

European Service at Home, Inc is a well-established, licensed, and certified company. AA, EEO, M/F/V/D

Bilingual Care Coordinator-Supervisor

Chicago, IL

Full Time

In-Home Service Office Leadership

Entry Level

Be a Hero and Make a Difference for the Elderly With Your Work

European Service at Home, an Illinois leader in In-Home Services, seeks a committed Case Coordinator for our local Chicago office.

The ideal candidate will provide responsive and compassionate customer service to our Senior Clients while effectively managing cases and directly supervising Home Care Aides.

WAGE:

$22- 23ph on start, based on experience

ESSENTIAL FUNCTIONS
As a Case Coordinator, you will:

Work in a team environment to assure the accomplishment of the office's workload and goals
Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
Serve as a resource for technical questions, applications, and problem-solving
Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and company's best interest
Maintain a good standing relationship with Community Care Unit
Ensure that client and employee records are complete and current

SKILLS:

Excellent reading and writing skills
Bilingual in Spanish is required
Thoughtful people skills
Organizational and multitasking under tight deadlines
Basic computer and office experience
Ability to effectively delegate

QUALIFICATIONS:

Excellent communication in English
High School diploma

ESAH BENEFITS:

Paid training
Health insurance, Dental, Vision, Life Insurance
PTO
Bereavement pay
Vacation Paid
Career growth
Bi-weekly direct deposits

ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.

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